Administrative Services
The Office of Administrative Services includes the following areas:
Alumni and Friends
Supports the college's mission through interaction with current and former students, and cultivates a professional network of individuals who champion the growth of Frank Phillips College.
Business Office
Committed to providing courteous, customer-focused, cost-effective, professional, and innovative services to our students, parents, faculty, and staff.
Development Corporation
Secures private support from individuals, corporations, and alumni for direct support for students and to further the college mission, vision, and goals.
Grant Development
Assists faculty and staff in developing competitive grant proposals to provide external resources for college initiatives.
Human Resources
Committed to developing a HR operation that exemplifies service excellence and promotes a collaborative and inclusive FPC culture.
Information Technology
Providing core networking, client, server, and telephone services for day to day college operations and student learning.
Marketing and Communications
Increase public awareness and appreciation of FPC to prospective and current students, community members, and key constituents.
Student Financial Services
Strives to provide educational accessibility by reducing the students' financial barrier through State and Federal financial aid resources, while maintaining integrity and fairness when providing the highest quality of service to students in pursuit of their academic goals.
Administrative Services Mission
Our mission is to provide strategic leadership and operational excellence, fostering innovation, engagement, and resource stewardship to support FPC's educational mission.
Meet the Team
Shannon Crossland, M.Ed., FAAC
Associate Vice President of Compliance
Director of Student Financial Services
Administrative Services Vision
Our vision is to be recognized as a pivotal leader in advancing FPC's success by:
- Delivering operational excellence and innovative solutions that enhance efficiency, effectiveness, and service delivery;
- Strengthening FPC's position as a community college of choice and attracting prospective students;
- Stimulating financial investment to support the college's mission and goals;
- Cultivating strategic relationships with business, community, educational, cultural, and political leaders; and
- Leading high-impact fundraising and resource development initiatives that ensure long-term sustainability.
Administrative Services Values
With a spirit of professionalism, and in an environment that encourages teamwork and personal growth, the Office of Administrative Services commits to these values:
- Excellence: We take pride in our work and strive for the highest quality in every service, system, and process we manage.
- Innovation: We embrace creativity and change to improve processes, technology, and resource management while advancing our mission.
- Transparency and Accountability: We honor the public trust by fulfilling our commitments, managing resources wisely, and operating with clarity and openness.
- Integrity: We act ethically, build trust, and respect privacy and confidentiality in all interactions.